FAQ at DeadseaMineral.com

Video guide on how to place an order at DeadSeaMineral.com

How do I know that my order has been received?
After shopping at our store, you will receive an email confirmation that your order has been received and processed.

What procedure am I to follow if I receive damaged goods or am not satisfied with the goods that I receive?
Please read our return policy.

When am I charged for my order?
You are charged the same day that the goods are shipped from our warehouse.

What is normal delivery time before goods are dispatched?
Most goods are dispatched within 3 working days. In the event that your order will be dispatched in more than 3 days, we will inform you by email.

How secure is your site?
We are using the latest industry standard of Internet security, SSL. We regard both the security and privacy of our customers with highest regard and will continuously update our security measures accordingly to ensure that our customers are protected.

Video guide on how to place an order at DeadSeaMineral.com

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